Terms of service
Terms of Service
Last Updated: August 24, 2026
Welcome to Sorveller. These Terms of Service govern your access to and use of sorveller.online, including browsing our website, purchasing products, and using any services made available through the website.
By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.
1. About Sorveller
Sorveller is an online retail store established in 2022 and operated from:
73 Cowles Ave
Yonkers, NY 10704
United States
Our website is:
sorveller.online
Customer support:
2. Website Use
You agree to use this website only for lawful purposes.
You may not use our website to:
- Violate applicable laws or regulations.
- Attempt to gain unauthorized access to website systems.
- Interfere with website security or functionality.
- Introduce malicious code or harmful software.
- Collect information from other users without authorization.
- Misuse our products, content, or intellectual property.
- Engage in fraudulent purchasing or payment activity.
We reserve the right to restrict or terminate access where we reasonably believe that the website is being misused.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on our website are accurate and useful.
However, colors, dimensions, packaging, appearance, and other details may vary slightly depending on manufacturing updates, display settings, photography conditions, or product batches.
We reserve the right to correct errors, update product information, and make reasonable changes to product availability without prior notice.
4. Product Availability
All products are subject to availability.
We reserve the right to limit quantities, discontinue products, or decline an order when necessary.
If a purchased product becomes unavailable after an order has been placed, we will contact the customer and may offer an appropriate alternative or refund.
5. Orders
When you place an order through Sorveller, you are making a request to purchase the selected products.
An order confirmation does not necessarily guarantee fulfillment if an error, inventory issue, payment problem, or other circumstance prevents us from completing the order.
We reserve the right to cancel or refuse an order when reasonably necessary, including suspected fraud, unauthorized activity, pricing errors, or inventory limitations.
6. Pricing
Product prices are displayed on the website at the time of purchase.
We reserve the right to change prices, promotions, discounts, and product availability at any time.
If a pricing or listing error occurs, we reserve the right to correct the error and, where appropriate, cancel the affected order.
7. Payment
Customers are responsible for providing accurate billing and payment information.
Orders may be subject to authorization by the selected payment provider.
If payment cannot be authorized or completed, the order may be delayed or canceled.
8. Shipping
Sorveller currently offers free worldwide shipping.
Our standard estimated delivery timeframe is 7–10 days.
Delivery estimates are not guarantees and may occasionally be affected by circumstances outside our reasonable control, including customs processing, carrier delays, weather events, transportation disruptions, holidays, or incorrect delivery information.
For complete information, please review our Shipping Policy.
9. Returns and Refunds
Eligible purchases may be returned within 30 days from delivery.
Sorveller provides free returns and refunds for eligible purchases in accordance with our Return & Refund Policy.
Customers should contact customer support before sending a product back.
10. Intellectual Property
All website content, including text, graphics, logos, product descriptions, photographs, design elements, and other materials, is owned by or licensed to Sorveller unless otherwise stated.
You may not reproduce, distribute, modify, republish, sell, or commercially exploit our website content without prior written permission.
11. Third-Party Services
Our website may use third-party services such as payment processors, shipping providers, analytics services, hosting providers, and other technology providers.
Third-party services may have their own terms and privacy policies.
Sorveller is not responsible for the independent policies, practices, or availability of third-party services.
12. Personal Wellness Products
Our products are intended for general personal wellness and relaxation purposes.
Product information provided on our website should not be interpreted as medical advice, diagnosis, treatment, or a guarantee of health benefits.
Customers should use products according to applicable instructions and discontinue use if discomfort or an adverse reaction occurs.
13. Limitation of Liability
To the extent permitted by applicable law, Sorveller will not be responsible for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of our website or products.
Nothing in these Terms is intended to exclude or limit rights or protections that cannot legally be excluded under applicable law.
14. Changes to These Terms
We may update these Terms of Service from time to time.
The revised version will be posted on this website with an updated effective date.
Your continued use of the website after changes are posted constitutes acceptance of the revised terms to the extent permitted by applicable law.
15. Contact
For questions about these Terms of Service:
Sorveller
73 Cowles Ave
Yonkers, NY 10704
United States
Email: support@sorveller.online
Phone: +1 914-376-6710